Customer Rating: 
Summary: Customer servic nightmare
Comment: Those of you who purchase any product from APEX, be very afraid. I purchased the APEX 65 inch widescreen TV. I have had nothing but, actually nothing from their customer service department. I have not been able to find not even one service person that is willing to work with APEX at all. I even went out of my state boarders to find someone, with no luck. I have received about 20 emails from them with the same response each time. I really like the television but the service is not good at all. "I VOWED TO LET EVERY CONSUMER OF THERE PRODUCTS, KNOW HOW BAD THEIR SERVICE IS". BE CAREFUL, BUY IF YOU WANT!!!!
Customer Rating:
Summary: Awesome
Comment: I love this TV. The HD picture is phenomenal and the price was fantastic. After a year of ownership, I'm as happy as I was when it was brand new. As most folks who own the tv know, for some odd reason, when you turn on the tv, it always starts on a particular input (cable), so if you use a HD input, you have to cycle through virtually all of the inputs to get it to the right input. That part sucked, but was easily resolved with a spiffy Theatre Master programmable remote. Now, with one button press, the tv turns on, pauses the requisite amount of time, cycles through the inputs, turns on my receiver, switches the input to TV/Sat and turns on the cable box. Spiffy, huh? Anyway, the TV gets lots of comments about its enormous screen and great picture from friends and family. Sometimes I forget who great the big picture is as I have grown used to it... If you can find one of these, snap it up.
Customer Rating: 
Summary: Nice pic; remote broke
Comment: Update on 7-15-04: Lowered to one star. Still do not have a remote. They told us they closed the entire month for June for inventory so they are not playing catch up. We might have it by the end of July we're told but they would not guarantee anything.Update on 6-19-04: We still do not have a working remote control, so we have been unable to use the features of this tv. The customer service absolutely is terrible. They made us mail the broken remote in and now we have heard nothing, and it's been weeks. I wish we had our money back. I have to say the picture on the tv is great. I just can't set up our components until we have the remote.
I ordered this 2 weeks ago off Amazon. As usual, I'm very satisfied with Amazon's performance/price. The tv was delivered on schedule and professionally. Huge box! They took the box away after delivery. The TV picture looks great on the default settings. Just connected my cable with an S video and turned it on. Unfortunately, the Apex remote (have to use theirs) does not work. I assume it's the remote and not the receiver on the tv. Emailed Apex, said a 48 hour response. Never heard from them. Called them twice, on hold 15 to 20 minutes each time, told to send them a receipt and they "might" replace the broken remote. Still waiting on the remote. Disappointing and no one here in town to buy one from. Otherwise, the tv pic and sound is great. Can't wait for a remote!
Customer Rating:
Summary: Big TV, big value
Comment: It was finally time for me to buy a new TV. After deciding to go with a big screen TV, I found this Apex 55 inch widescreen tv on amazon.com for $1099.99. The price almost seemed to be too good. I was pretty hesitant about it because of the brand name. I thought about it for about a month, then went ahead and ordered it. Although amazon.com says it usually ships in 24 hours, it took almost a week to ship out. During this time I was almost regretting ordering this tv. The thing was, is that I wanted a tv that was that was going to last me a while. I'm not planing on getting HDTV cable service right now, and I didnt want to watch everything in stretch mode. On the other hand I didnt want to watch it in the standered 4:3 mode because I've read that the black bars can burn into the screen permanently. Before the tv was delivered I was thinking I made a bad choice and thought I should have probably ordered a standard big screen TV.So almost a week later the delivery company calls me to set up a delivery time. The gave me a two hour window for delivery. On that day they showed up within at that time frame and unloaded the TV out of the truck. They removed all the boxing and my first reaction was, "wow!" It was huge! They moved it into my living room and I hooked it all up. Regular TV looked pretty good. The TV has a few different ways to watch tv. I have mine set on wide zoom. What that does is it cuts a little bit of the picture off of the top and bottem, and zooms in on the picture a bit. That way it fits the whole screen and looks awesome! Later that day I put in the DVD Finding Nemo(as another reviewer did). I have a Toshiba progressive scan DVD player, and the movie was absolutly amazing. I've never seen a TV that looked so clear!
So now its been about four days that I've had this TV, and I couldnt be more happier. Its big, the picture is very clear, and the sound is good. I still havent figured out the PIP yet, I'm still working on that. If I had to be extremely nitpicky the only thing thats kind of annoying is that changing stations are not instant, there is a brief pause while changing stations. But like I said, thats being real nitpicky. If your considering getting this TV, do it. Its way less expensive that almost every other widescreen TV, but looks as good, if not better.
If only it was football season....
If you have any questions about this TV please feel free to email me at: lifeandhowtoliveit@yahoo.com
Customer Rating:
Summary: DEFECTIVE TV
Comment: THE TV IS A DEFECTIVE ONE AND IS BEING SOLD TO CUSTOMERS WHICH I HAPPEN TO BE ONE OF THE UNFURTUNATE ONES I HAVE NOT BEEN ABLE TO SEE THE TV WORKING FOR ATLEAST GOOD 30 MINS WITHOUT ANY INTERUPTIONS ON IT.SO FELLOW CUSTOMERS BECAREFULL BEFORE BUYING THE TV.
