Customer Rating: 
Summary: RCA DTC-100
Comment: I have had 2 of these units replaced in less then a year. First time it was because no DTV signal second was no OTA signal. First time it was under warranty and second time it cost me $239 to get it fix. Thomson who makes this for RCA would not fix under warranty because the second unit had a 90 day replacement on it. I have had a lot of DTV receivers in the last 4 years and this one was the worst!!!! Stay away and spend your $500-600 somewhere else!
Customer Rating:
Summary: Great box cheap
Comment: After buying the best HDTV-ready TV for my money (meaning in my budget) last year which happened to be a 52" RCA, I was ready to experience HDTV for real and had been looking at the DTC100 for quite a while since it would be directly compatible with my TV, but the price was a little higher than I wanted to pay. All of the local channels are HD now and I don't have satellite so I was looking to use it strictly for over-the-air (terrestrial) HDTV. Well, I ended up finding a demo piece available at a local dealer and snapped it up since it was the last one.I took it home, plugged it in, plugged in a standard VGA cable between the DTC100 and my TV, and I was up and running! It searched and found all of the HD channels locally and the picture quality was great! Finally I'd gotten the most out of my TV and I was impressed. The remote from my TV runs the receiver right out of the box so I didn't even need the remote for the DTC100.
I plan to eventually order DirecTV and this box will work with DirecTV.
As a couple other reviewers said, the biggest knock I have on it is that the analog output (RF or SVHS) and the HD outputs don't function simultaneously, but that's the only thing. I love having local channels in HD with Dolby Digital surround! AND it was cheaper that buying a new over-the-air ONLY receiver by another manufacturer...
Customer Rating:
Summary: DTC-100 (An waste of time and money
Comment: I bought one in January of this year. It failed after 6 months and the warrenty is only good for 30 days. I exchanged it for a refurb from RCA for $137. The refurb failed within a week.Big quality problems would make me avoid this like the plague. Do a search...to find much more information on this problematic unit.
Customer Rating:
Summary: BAD PRODUCT/BAD SERVICE
Comment: I bought this product in January. It started humming in July. By the beginning of August it was humming and kept shutting itself on and off. A few weeks later, it was dead.
The company claimed they would replace it but for [money] and I would receive it in 10 days. 6 weeks later, after calling the company several times, they finally tell me they no longer have it in stock. They say I need to pay [money] to get it fixed and that it takes 2 weeks. I don't trust them.
DON'T BUY THIS PRODUCT!
Customer Rating:
Summary: NOT WORKING ANY MORE AFTER 18 MONTHS !
Comment: Day 0: DirecTV installers wanted to charge me extra for installing it, since it was HDTV, while Best Buy assured me it was free with my package. Finally Best Buy covered the extra.Day 1:Technician spent 3 hours to get it installed, since the HDTV mode was not able to be viewed in 4:3 aspect ratio. Only 16:9
Month 2: RCA Tech Service was never able to figure out. I finaly forgot the issue.
12 months: Working great...but never in HDTV. [money] bucks for what you can see with a $[money] unit.
17 months: "..looking for Signal.."
18 months: It took 3 visits in 1 month for DirecTV to figure out that the receiver was dead...what an expertise!!...
19 months: Sent an e-mail to RCA to complain and find out a solution...the answer: call a toll free number and follow carefully the instructions.
TODAY: Here at Amazon buying a non-HDTV receiver from Sony.
...The ideal combination....a POOR quality product with an even WORST Customer Service.
